Our cancellation policy

When you make an appointment at Morphett St Family Dental, we make a commitment to reserve that time exclusively for you. We consider all appointments 100% confirmed at the time of booking and operate several courtesy reminder services before your scheduled visit. 

Cancelling appointments with less than 48hrs notice, or failing to attend impacts our ability to offer high-quality services with affordable fees. As a courtesy, we kindly ask for 48hrs notice if you need to reschedule your appointment. We understand that unexpected situations can arise, and each instance will be reviewed based on its circumstances.

At the time of booking your appointment, we reserve the right to charge a non-refundable $50 fee. This deposit will be credited toward future appointment fees; however, $50 will be forfeited in the event of appointments cancelled with less than 24hrs notice, or if you fail to attend an appointment.